Our Vision
Our Convictions
We will conduct ourselves with honesty and integrity:
- We will honor our commitments
– We will do what’s ethically and morally right
- We are customer focused:
– We will recommend and provide loan products that meet the financial needs of our customers
– We will meet the agreed upon closing date
– We will be a trusted advisor and will stay in consistent contact with our customers for life
- We respect and care for our people:
– We will lead by serving
– We will embrace and foster an entrepreneurial spirit
– We will encourage employee input and new ideas
– We will help our people during personal crisis
- We have a passion for excellence:
– In the service delivery to our customers
– In the development of efficient loan processes
– In profitable business growth
– In being the best we can be
Our Purpose
We exist to use and build our
God-given talents to make a
positive contribution to the lives
of our customers, employees and
the people who provide services
to Cornerstone.
Our Big Goal
We will be recognized as the nation’s
best home lender in terms of customer
satisfaction, employee retention,
profitability and reputation among our
peers. Cornerstone will experience
significant, sustained, profitable growth
over the next ten years; our annual loan
production volume will exceed $5 billion
by year 2009, and $10 billion by 2015.
Our Future
With hard work, a passionate commitment to excellence, and persistence
without exception our people will collectively accomplish something
extraordinary that could not have been done alone. We will experience
the sheer joy and excitement of building our country’s greatest home
lending entity. We will be respected and admired by our customers, our
employees and our peers. We will build the best support systems, utilize
the best technologies and surround ourselves with the best people as we
accomplish our goals.
We will create a fulfilling workplace where our people will willingly go
the extra mile because of the importance of their jobs and their pride of
ownership in a job well done. Cornerstone will be viewed as the
“Nordstrom” of home lending because of our passion for excellence and
the results we achieve daily. Together, we will systematically build a
company that attracts and retains people who are energized by helping
others and making a difference. Our customers, employees and the people
who provide services to Cornerstone will know, without any doubt, that
Cornerstone Mortgage Company has made a positive contribution to their
individual lives.