I just wanted to say Thank You for your wonderful service. Every service-oriented business should take a lesson from you. I must say you gave us the best customer service before, during and after our refinance that we have ever gotten. ~ We want to thank you for all your help and for the speed in which this was taken care of. Never did I think this would be done in 2 weeks. I was told your office worked into the night on Tuesday to get all the I's dotted and T's crossed. This is way beyond what anybody could expect or ask. ~ Exceptionally Efficient!! Got all paperwork through in 1 week! No hassle at closing. Very professional and very friendly. ~ Knows how to take care of her business and her customer. ~ Superb Quality of Service!!! Performed without hitch. I would recommend Erna to any future clients!!! ~ Always available to answer our questions and handle our home purchase. Calmed my nerves in what I perceived to be a very intense and nerve-racking experience.

Erna Hay 1600 Highway 6 Suite 340 Sugar Land, TX 77478 Office: 281.265.1993 Fax: 281.265.1133 Toll Free: 866.286.1993 E-Mail: ehay@houseloan.com

OUR MISSION It is our mission to make a profound difference in the life of each borrower. We can make that difference by helping you select the loan that is right for you. We carefully analyze your short-term and long-term goals to ensure that your loan program is beneficial to those goals both personally and financially. Our on-going purpose is to build a relationship that focuses on your welfare for many years to come. OUR COMPANY We have determined that to provide the products and customer service that will earn your trust and be deserving of your referrals, we must align ourselves with a company that has the best of everything! Cornerstone Mortgage Company offers state-of-the-art technology, in-house processing, in-house underwriting, fast automated approvals, access to over 100 lenders for competitive pricing and the ability to make loans in all 50 states. In essence, we believe Cornerstone Mortgage Company has it all. OUR SERVICE We have built an experienced team that can provide you with the best service in the mortgage business. We follow the golden rule when it comes to processing your loan – we process your loan like it was our very own! We want you to know every detail and feel informed every step of the way. We have the kind of “extra-mile” service that makes you our customer for life. Our service makes the loan process a pleasure from start to finish for everyone involved. OUR CORE VALUES We are ethical, honest, trustworthy and knowledgeable. We have a positive, can-do attitude. We respect our customers. We have your best interest at heart. We are totally committed to excellence. OUR TEAM We are a team with a plan. We are focused on our core values. We each have a life plan for our personal and professional goals. We constantly strive to do our job better. We support and encourage each other at work and in our personal lives. We are grateful for our success as a team and we strive to reach our annual funding goal. We enjoy coming to work and making the dream of homeownership come true for our borrowers. YOU! You want to work with us. You will always come back to us. You will tell everybody to use us. You won’t stop talking about our service. You feel like you are our only customer. You TRUST us.

At Cornerstone, we give you old-fashioned customer service 
with the convenience of modern day technology.

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