Loan Servicing
If you have questions regarding your escrow, monthly payments or the status of your existing account,
please contact the Loan Servicing Department directly at
713-621-4663 or toll free at 877-461-1819.
We are available to assist you Monday - Friday, 8:00 am - 5:00 pm CST.
You may also reach us by e-mail at cmcservicing@houseloan.com.
Please note that we are unable to accept payments online or over the telephone at this time.
As part of our continuing effort to better serve our customers, we are developing a web site that will allow online viewing of your current loan information.
Helpful Hints:
- If you obtained a first and second lien, they are 2 separate accounts with 2 account numbers. It is advantageous to keep separate records and make separate payments.
- Year end tax and interest statements are mailed each year no later than January 31. Our plans are to have this information available online for the 2007 year end reporting period.
- Real estate filings are public record and are accessed frequently by mortgage industry solicitors. As a new homeowner you will receive an abundance of solicitation mailings. Cornerstone does not generate these offers and we are in no way affiliated with any of the companies that do.
Your privacy concerns are important to us and protecting your personal information is one of our top priorities. There is no need for you to “opt-out” in order to prevent information sharing. Cornerstone Mortgage Company does not share information outside of the specific business exceptions allowed by law.
