Our Mission
We exist to use and improve upon our God-given talents to make a positive contribution to the lives of our employees, customers, shareholders and the people who provide services to us.
Our Vision
The Cornerstone lending team will be recognized as the nation's best home lender in terms of customer satisfaction, on-time closings, employee retention and reputation among our peers. We will experience significant, sustained, profitable growth.
With hard work, a passionate commitment to excellence, and persistence without exception, our people will collectively accomplish something extraordinary that could not have been done individually. We will experience the sheer joy and excitement of building our country's best home- lending entity. We will be respected and admired by our customers, our employees and our peers. We will build the best support systems, utilize the best technologies and surround ourselves with the best people as we accomplish our goals.
We will create a fulfilling workplace where our people willingly go the extra mile because of the value they provide and their pride of ownership in a job well done. We will be viewed as the "Nordstrom" of home lending because of our passion for excellence and the accomplishments we achieve daily. Together, we will systematically build a company that attracts and retains people who are energized by helping others. Our customers, employees and the people who provide services to us will know, without any doubt, that Cornerstone has made a positive contribution to their individual lives.
Our Values
WE CONDUCT OURSELVES WITH HONESTY AND INTEGRITY
- We honor our commitments
- We do what's ethically and morally right
WE ARE CUSTOMER FOCUSED
- We create a satisfying customer experience
- We are an equal opportunity housing lender, making our services available to all customers on a consistent, appropriate, and fair basis
- We are a trusted advisor who recommends and provides loan products that meet the financial needs of our customers
- We meet the agreed-upon closing date
- We stay in consistent contact with our customers
WE RESPECT AND CARE FOR OUR PEOPLE
- We lead by serving
- We embrace and foster an entrepreneurial spirit
- We encourage employee input and new ideas
- We support our loan originators
- We help our people during personal crisis
- We create a happy workplace
WE HAVE PASSION FOR EXCELLENCE
- In the service delivery to our customers
- In the development of efficient loan processes
- In profitable business growth
- In being the best
