OUR MISSION

We exist to use and improve upon our God-given talents to make a positive contribution to the lives of our employees, customers, shareholders and the people who provide services to us.

OUR VISION

The Cornerstone lending group will be recognized as the nation’s best home lender in terms of customer satisfaction, on-time closings, employee retention, profitability and reputation among our peers. We will experience significant, sustained, profitable growth over the next ten years.     

With hard work, a passionate commitment to excellence, and persistence without exception, our people will collectively accomplish something extraordinary that could not have been done individually. We will experience the sheer joy and excitement of building our country’s greatest home- lending entity. We will be respected and admired by our customers, our employees and our peers. We will build the best support systems, utilize the best technologies and surround ourselves with the best people as we accomplish our goals.

We will create a fulfilling workplace where our people willingly go the extra mile because of the importance of their jobs and their pride of ownership in a job well done. We will be viewed as the “Nordstrom” of home lending because of our passion for excellence and the results we achieve daily. Together, we will systematically build a company that attracts and retains people who are energized by helping others and making a difference. Our customers, employees and the people who provide services to us will know, without any doubt, that Cornerstone has made a positive contribution to their individual lives.

OUR VALUES

We conduct ourselves with honesty and integrity

• We honor our commitments
• We do what’s ethically and morally right

We are customer focused

• We create a satisfying customer experience
• We are a trusted advisor who recommends and provides loan products that meet the financial needs of our customers
• We meet the agreed-upon closing date
• We stay in consistent contact with our customers for life

We respect and care for our people

• We lead by serving
• We embrace and foster an entrepreneurial spirit
• We encourage employee input and new ideas
• We support our loan originators
• We help our people during personal crisis
• We create a happy workplace

We have passion for excellence

• In the service delivery to our customers
• In the development of efficient loan processes
• In profitable business growth
• In being the best