Mark Schaller
NMLS 93910
Cornerstone Home Lending, Inc.
Branch NMLS
195407
201 NE Park Plaza Drive
Suite 250
Vancouver, WA 98684
Office: 888.480.6636 ext. 712
Cell: 360.608.2612
Fax: 360.944.6909
mschaller@houseloan.com
There are many factors to consider when choosing a Mortgage Loan Advisor: the advisor's commitment to superior customer service, dedication to client satisfaction, attention to detail and personal integrity. All of these are exceptionally important to me, but I believe success can only be achieved by developing a relationship built on trust, reliability and hard work. I don't want you to be a client for just the home-financing transaction; I want you to be my Client for Life.
I'm here to help, and my job is to make a positive contribution to your life. I'm always available if you have questions about your current mortgage, prequalification for a new mortgage or any other home-financing needs. And please feel free to pass on my name to any friends or relatives who you think may benefit from my services. Referrals are the highest compliment I can receive!
Essential Tenets of Success
The following principles represent the commitment we make to each client we are given an opportunity to serve. These principles have been established, affirmed and are lived by each member of my exceptionally talented and extremely dedicated team.
Without exception, we will...
- Ask questions and listen to our clients in order to fully understand their needs
- Create mortgage solutions that complement our clients' overall financial strategies, and allow them to most effectively accomplish their short- and long-term financial goals
- Be sensitive to the fears that many homebuyers have about obtaining a mortgage loan and earn their confidence as a trusted advisor
- Respect our clients' time and minimize the amount of effort required of them by applying our knowledge, experience and resourcefulness, as well as ensuring smooth, on-time closings with anticipated costs and terms
- Communicate regularly and proactively with our clients to keep them informed of the status of their loan and to reduce the stress that is associated with uncertainty
- Measure our success by our client's willingness to confidently recommend us
- Seek to improve the quality of service we provide by encouraging each client to critically evaluate our performance
At Cornerstone, we give you old-fashioned
customer service
with the convenience of modern day technology.
Washington Consumer Loan License CL-195407 (NMLS 195407)
To check the license status of your mortgage loan originator, visit http://www.nmlsconsumeraccess.org.

