Our Vision
Our Convictions
We will conduct ourselves with honesty and integrity:
We will honor our commitments
- We will do what's ethically and morally right
We are customer focused:
- We will recommend and provide loan products that meet the financial needs of our customers
- We will meet the agreed upon closing date
- We will be a trusted advisor and will stay in consistent contact with our customers for life
We respect and care for our people:
- We will lead by serving
- We will embrace and foster an entrepreneurial spirit
- We will encourage employee input and new ideas
- We will help our people during personal crisis
We have a passion for excellence:
- In the service delivery to our customers
- In the development of efficient loan processes
- In profitable business growth
- In being the best we can be
Our Purpose
We exist to use and build our God-given talents to make a positive contribution to the lives of our customers, employees and the people who provide services to Cornerstone.
Our Big Goal
We will be recognized as the nation's best home lender in terms of customer satisfaction, employee retention, profitability and reputation among our peers. Cornerstone will experience significant, sustained, profitable growth over the next ten years; our annual loan production volume will exceed $5 billion by year 2009, and $10 billion by 2015.
Our Future
With hard work, a passionate commitment to excellence, and persistence without exception our people will collectively accomplish something extraordinary that could not have been done alone. We will experience the sheer joy and excitement of building our country's greatest home lending entity. We will be respected and admired by our customers, our
employees and our peers. We will build the best support systems, utilize the best technologies and surround ourselves with the best people as we accomplish our goals.
We will create a fulfilling workplace where our people will willingly go the extra mile because of the importance of their jobs and their pride of ownership in a job well done. Cornerstone will be viewed as the "Nordstrom" of home lending because of our passion for excellence and the results we achieve daily. Together, we will systematically build a company that attracts and retains people who are energized by helping others and making a difference. Our customers, employees and the people who provide services to Cornerstone will know, without any doubt, that Cornerstone Mortgage Company has made a positive contribution to their individual lives.
