We exist to use and improve upon our God-given talents to make a positive contribution to the lives of our employees, customers, shareholders, and the people who provide services to us.
The Cornerstone lending group will be recognized as the nation’s best home lender in terms of customer satisfaction, on-time closings, employee retention, profitability and reputation among our peers. We will experience significant, sustained, profitable growth over the next ten years.
With hard work, a passionate commitment to excellence, and persistence without exception, our people will collectively accomplish something extraordinary that could not have been done individually. We will experience the sheer joy and excitement of building our country’s greatest home- lending entity. We will be respected and admired by our customers, our employees and our peers. We will build the best support systems, utilize the best technologies and surround ourselves with the best people as we accomplish our goals.
We will create a fulfilling workplace where our people willingly go the extra mile because of the importance of their jobs and their pride of ownership in a job well done. We will be viewed as the “Nordstrom” of home lending because of our passion for excellence and the results we achieve daily. Together, we will systematically build a company that attracts and retains people who are energized by helping others and making a difference. Our customers, employees and the people who provide services to us will know, without any doubt, that Cornerstone has made a positive contribution to their individual lives.
We honor our commitments
We do what’s ethically and morally right
We create a satisfying customer experience
We are a trusted advisor who recommends and provides loan
products that meet the financial needs of our customers
We meet the agreed upon closing date
We stay in consistent contact with our customers for life
We lead by serving
We embrace and foster an entrepreneurial spirit
We encourage employee input and new ideas
We support our loan originators
We help our people during personal crisis
We create a happy workplace
In the service delivery to our customers
In the development of efficient loan processes
In profitable business growth
In being the best