Reasons we can share your personal information | Does Grace Home Lending, LLC share? | Can you limit this sharing? |
---|---|---|
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes | No |
For our marketing purposes -
to offer our products and services to you |
Yes | No |
For joint marketing with other financial companies | No | We do not share |
For our affiliates' everyday business purposes -
information about your transactions and experiences |
Yes | No |
For our affiliates' everyday business purposes -
information about your creditworthiness |
No | We do not share |
For nonaffiliates to market to you | No | We do not share |
What we do |
|
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How does Grace Home Lending, LLC protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
How does Grace Home Lending, LLC collect my personal information? |
We collect your personal information, for example, when you
|
Why can't I limit all sharing? |
Federal law gives you the right to limit only
|
Definitions |
|
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Affiliates |
Companies related by common ownership or control. They can be financial and nonfinancial companies.
|
Nonaffiliates |
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
|
Joint marketing |
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
|
This Privacy Policy ("Policy") applies to your use of the Grace Home Lending, LLC website, mobile application or other online service (collectively, the Online Services). This Policy describes how Grace Home Lending may collect, share, and use information that is captured while you use the Online Services. Please keep in mind that:
Accommodate
We collect Personal Information that you provide to us on the Online Services via forms, applications, surveys, and other online fields. This Personal Information may include your name, postal address, e-mail address, telephone numbers, loan number, username, and password.
In addition to the Personal Information that we collect from you as described above, we may collect some Non-Personal Information from your use of the Online Services. This Non-Personal Information may include information concerning the browser you are using, as well as information collected through cookies, pixel tags, clear gifs, and other technologies to measure the effectiveness of our communications, to compile statistics about usage and response rates, and to assist us in resolving issues that may arise on the Online Services. Non-Personal Information does not include any information that is associated with Personal Information. The information that is captured about your visit may be used in a variety of ways, such as to monitor and maintain information about your visits to the Online Services, to help us identify and address problems with and to improve the Online Services, to analyze web traffic trends, and to help protect the security and integrity of the Online Services.
Our site also uses "cookies" (small data files stored on your computer) and other tracking technologies to collect information about your visit to our site. The cookies and tracking technologies we use do not capture Personally Identifying Information. The information that is captured about your visit may be used in a variety of ways, such as to monitor and maintain information about your visits to our site, to help us identify and address problems, to improve our site, to analyze web traffic trends, and to help protect the security and integrity of our site.
You may set your browser not to accept cookies or to notify you when you receive cookies, giving you the opportunity to decide whether to accept cookies. If you do not accept cookies, you may still use our site, but your experience may be degraded.
We may also use pixel tags (also known as “clear gifs,” “Web beacons,” or “1-by-1gifs”) on our site. These may be used in connection with certain pages of our site or with email messages to measure the effectiveness of our communications and our marketing campaigns, to compile statistics about usage and response rates, and to assist us in resolving issues that may arise on our site.
The information Grace Home Lending collects is used to improve your service and experience on the Online Services. We may use your information:
We do not sell, trade, or otherwise transfer your Personal Information to outside parties without your consent, except as described in this paragraph. We may, without your consent, disclose your Personal Information to trusted third parties who assist us in operating the Online Services, processing transactions, conducting our business, or servicing you, so long as these parties agree to keep this information confidential, consistent with this Policy. We may also, without your consent, disclose this information to third parties: (1) when we have reason to believe that such disclosure is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, customers, or other users of the Online Services, or anyone else who could be harmed by such activities; or (2) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law, such as to comply with a subpoena or similar legal process. Non-Personal Information collected at the Online Services may be provided to third-parties for marketing, advertising, or other uses.
We use security measures designed to maintain the safety of your information, including encryption technologies, to protect against the loss, misuse, or alteration of information that we have collected from you at the Online Services. For example, Grace employs procedures to (1) protect the confidentiality of Social Security numbers, (2) prohibit unlawful disclosure of Social Security numbers, and (3) limit access to Social Security numbers. Unfortunately, no security technology is completely secure, and you should remember that the Internet may not be a secure means of communication.
We may update this Policy from time to time. Any changes to this Policy will be posted on our website along with the date of the revision. The changes to this Policy will become effective as soon as they are published on this website. We encourage to you to review this Policy periodically.
Pursuant to the CCPA, all California residents maintain the following rights:
In consideration of the above list of California consumer rights, Grace Home Lending, LLC is required to disclose that we do not sell any personal information collected. Accordingly, the rights afforded to California consumers regarding the sale of personal information are not applicable.
To exercise any of the aforementioned rights, please use one of the following two methods:
Grace Home Lending, LLC does collect and has disclosed the following categories of personal information, which is collected and disclosed in the normal course of business for the purpose of originating, underwriting, closing and the servicing of residential mortgage loans: