Our mission is to make a positive difference in your life. We’re dedicated to providing remarkable service and welcome the opportunity to hear how we’re doing. If you are a Velocio customer and are experiencing any issues with your mortgage transaction, please reach out to:

consumerconcerns@houseloan.com
1177 W. Loop South, Ste. 700
Houston, TX 77027

The above service is provided for Velocio Mortgage customers and is not meant for solicitations, servicing related inquiries, or any other purpose. For these, please call our corporate office at 713.621.4663.