Meet the Team
Who we are and why we do what we do

Chris Ackerman
Loan Officer | NMLS 450337

Inspired by a passion to serve others, Chris joined the mortgage industry in 1999. He considers home lending as a way to positively transform lives through responsible, sustainable homeownership. Over the course of his 20-year career, he has helped more than 2,000 families become homeowners and create lasting roots in Billings and nearby communities.

Chris takes a comprehensive approach in his role as a mortgage advisor. Delivering an exceptional lending experience isn’t his only goal; he wants to help clients plan ahead. “I take the time to listen to my customers, getting to know them, where they’re coming from, what’s most important to them, and where they want to be,” he says. “That’s the only way to offer the right solutions that meet their needs now and in the years to come.”

Knowledgeable in a wide range of loan programs, Chris has worked with everyone from first-time buyers and move-up homeowners to renovators and real estate investors. He educates clients on all their options, what to expect during the process, and where they are at each step. Backed by his personalized guidance, clear updates, and instant accessibility, his customers can make confident, well-informed mortgage decisions.

Chris has called Billings home for more than 36 years. He graduated from Carroll College with dual degrees in accounting and business management. Outside of work, Chris devotes his time to his wife and their children. When he does have some spare time, he enjoys fishing and restoring old Fords.

 

Shawna House
Business Development Coordinator

As Business Development Coordinator, Shawna is instrumental in expanding Cornerstone’s ability to serve more homebuyers in the community. She cultivates strong ties with industry peers, creates strategies to enhance the team’s stellar service, and is always ready to help team members, clients, and partners. Shawna inspires all around her with her positivity and boundless enthusiasm.

Shawna was born in Spokane, Washington. She moved to Montana as a child, living for a spell in a few small towns before her family settled in Billings. Before joining Cornerstone Home Lending, Shawna managed marketing and business initiatives in the banking industry for over 20 years. Outside of work, she enjoys simply being outside. Hunting, fishing, and camping are among her and her family’s favorite outdoor activities.

 

 

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