Before entering the mortgage banking business in 1993, Erna spent more than a decade in the real estate industry, where she earned experience as a Realtor® with GRI, LTG and PMN designations before working as a new home sales counselor for top builders in the Houston area. Erna's experience in the world of real estate has given her insight into every phase of the home-buying process and has made her one of Fort Bend County's premier residential mortgage specialists.
Prior to her career in real estate, Erna taught at both the high school and university levels. Her ability to counsel clients during every phase of the mortgage transaction has earned their business, their trust and their long-term relationships. Her customers know, quite simply, that "Erna will get it done!" Her straightforward approach has also earned Erna a well-deserved sense of respect among her peers within the real estate industry.
Among her numerous professional accomplishments, Erna has achieved the status of President's Club Top Producer at Cornerstone Home Lending, Inc. every year since 1996. The Texas Department of Housing and Community affairs named Erna their Loan Officer of the Year for 2008, as she funded more loans than any loan officer in the state utilizing their programs. With access to Cornerstone's state-of-the-art technology, as well as in-house underwriting, fast prequalification, a wide array of investors to choose from and online access, Erna continues to define new levels of customer service. She considers personal attention to be the most important aspect of the mortgage transaction, and it's through this commitment to customer service that she hopes to earn the repeat business and referrals of her clients and develop Clients for Life.
Erna attained a Master's degree in mathematics from the University of Kentucky after double majoring in mathematics and interior design at Western Kentucky University. Although born in Kentucky, Erna and her husband have been Sugar Land residents since 1984.
Erna is also an active participant in the Fort Bend community in addition to the real estate community. Erna has been an active church member and has volunteered for a number of charity organizations including Muscular Dystrophy, the March of Dimes, the American Heart Association, the Women's Center and the Fort Bend ARC. In spite of her active schedule, this busy professional still finds time to have fun on the golf course and is a dedicated Houston Texans fan. If you really want to see Erna light up, ask her about her bichon frise, B.J.
At Cornerstone Home Lending, Inc., you will discover an atmosphere of enthusiasm, a spirit of dedication and a great desire to build quality relationships. Experience the Cornerstone Difference and contact Erna Hay today at 281.634.0138 or firstname.lastname@example.org.