ESSENTIAL TENETS OF SUCCESS
The following principles represent the commitment we make to each client we are given an opportunity to serve. These principles have been established, affirmed and are lived by each member of my exceptionally talented and extremely dedicated team.
We strive to...
Senior Loan Officer | NMLS 454548
When seeking a residential mortgage loan, whether an experienced or first-time homebuyer, clients and referral partners rely on and trust Jeannie and her team to help them navigate any loan process. Jeannie has a unique ability to create a smooth, predictable process resulting in no surprises at closing. Her stabilizing and grounding influence is sought out to bring perspective and balance to any loan situation.
Because of her enthusiasm to win for the client, Jeannie thrives on finding the best solution and best outcome to meet customer's expectations. She identifies and handles problems quickly to keep the process moving to help ensure on-time closings. Her tenacious drive to accomplish excellence, along with her tenure in the mortgage industry provides the ability to understand the wants and needs of clients and referral partners alike.
While away from the office, Jeannie and her husband, Mike, enjoy the outdoors, travel with family and friends, love for their two dachshunds, and serving and supporting mission trips.
Business Development Director
Inspired by a passion to learn and to serve, Riley joined the industry after graduating from the University of Arkansas in 2015. With her background as a loan officer assistant and experience in loan set up, she understands the full scope of the mortgage process. As her team’s Business Development Director, Riley offers amazing support and insight to help create positive home financing experiences. She inspires all around her with her enthusiasm, dedication, and hard work.
Outside of the office, Riley enjoys spending time with friends and family, going to concerts, and trying new restaurants. She is also a member of the Young Leadership Board for Cancer Support Community North Texas.
Sr. Loan Processor
Rachel has served in the home lending industry since 2010. She loves being part of a team that helps clients get into a new home or create a better financial situation in their current home.
As Senior Loan Processor, Rachel's keen eye for detail, pristine organization, and accountability to all, make for a smooth process from application to closing. Rachel says, “I am very quality driven. I care deeply about the work I do. I always want anyone I am helping to know that I will always do my best for them.”
Born and raised in Louisiana, Shelby has a love for the “small town” feel, which shines through in the personable customer service experience she provides. With over ten years of experience in the mortgage industry, she brings an outgoing personality and knowledgeable mind to the team.
Continuous communication, step-by-step guidance throughout the process, and “white glove” service is what she strives for – ensuring each client and business partner leaves the transaction feeling well taken care of! Her attention to detail and problem-solving skills make her an excellent liaison between the Loan Officer and clients.
Outside of the office, Shelby and her partner, Cameron, enjoy time with their beautiful, very energetic toddler, Mila. Shelby also enjoys friends, fashion, music festivals, traveling, and living a healthy lifestyle.