Mark Townsend Team
Mark Townsend Team


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Mark Townsend
NMLS 208551
Senior Loan Officer
Austin: 512.336.2121
San Antonio: 210.428.6080
Toll Free: 888.826.2121
E-fax: 866.626.2298
mtownsend@houseloan.com

Amy Love
NMLS 208168
Mortgage Consultant
Austin: 512.338.2010
San Antonio: 210.428.6081
alove@houseloan.com

Alejandra Zendejas
NMLS 270703
Client Care Specialist
Austin: 512.338.2002
San Antonio: 210.428.6082
E-Fax: 866.854.0562
azendejas@houseloan.com



Branch NMLS 280988
10415 Morado Circle
Suite 110, Building 2
Austin, Texas 78759

Branch NMLS 281022
3820 West Adams Avenue
Temple, Texas 76504

Branch NMLS 259823
2600 Via Fortuna
Suite 330
Austin, Texas 78746


Figure: 7 TAC 81.200(c)

"CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV."



Mark Townsend | Senior Loan Officer | NMLS 208551| mtownsend@houseloan.com
Austin: 512.336.2121 | San Antonio: 210.428.6080 | Toll Free: 888.826.2121 | Fax: 866.626.2298
Branch NMLS 280988 | 10415 Morado Circle, Suite 110, Building 2 | Austin, TX 78759
Branch NMLS 281022 | 3820 West Adams Avenue | Temple, TX 76504
Branch NMLS 259823 | 2600 Via Fortuna, Suite 330 | Austin, TX 78746


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