Serving our clients from closing — until as long as you need us.
Welcome to your mortgage loan servicing center.
Contact Your Servicer
After your loan is closed with Cornerstone Home Lending or its affiliates, your loan will either be serviced by Cornerstone in New Jersey or by another lender. If your loan is being transferred to another lender, you'll receive a Notice of Transfer within 45 days after closing.
If your loan is serviced by another lender, you need to contact your servicer to access your mortgage loan account.
Redwood
Loans funded before 2/5/21 contact:
800-365-7107
www.shellpointmtg.com
Loans funded after 2/5/21 contact:
800-258-8602
www.spservicing.com
Can I change my loan servicer?
If your loan is transferred, Cornerstone Home Lending and its affiliates no longer have control over the loan. You need to contact your servicer with any questions or concerns about your loan.
We care about your servicing experience, so please reach out to us if you have any concerns about the handling of your loan transfer by emailing [email protected].
Making Your First Payment
If you haven't received a Notice of Transfer, you'll make your first payment to the address below.
1177 West Loop South, Suite 700Houston, Texas 77027
Phone: 713.621.4663
Customer Pay by Phone: 866-861-2639
You could still receive a Notice of Transfer after your first payment is made. In this case, you will setup future payments with your new servicer. Your new servicer may have options for online and recurring payments, bi-weekly payments or additional payment options.
Your first payment may be due to your new servicer. If you receive a Notice of Transfer prior to your first payment's due date, you will make your first payment to your new servicer. Contact your new servicer to find out how to make your payment. If you are unsure if your loan has been transferred, don't hesitate to reach out to us and we'll provide you with your servicer's name and contact information.
Contact Details
Phone: 866-861-2639
Email: [email protected]
Cornerstone Houston Contact Details
Phone: 877.461.1819
Email: [email protected]
PMI cancellation: [email protected]
By wire transfer:
Please forward to the Payment Processing Department for payments sent to Cenlar via the branch feed using the following instructions:
ABA Number: 231271365
Receiving Bank: Cenlar FS Princetn
City State: Trenton, NJ
Account Number: 2070001313
Beneficiary Name: Cornerstone Branch Pyts
Beneficiary Address: 425 Phillips Blvd, Ewing, NJ 08618
OBI Line 1: Branch Payments
OBI Line 2: Borrower Name/ Loan # (if applicable)
OBI Line 3: Any other info you want to include
By FedEx:
Cenlar FSB
ATTN. Cashiering Department
425 Phillips Blvd
Ewing, NJ 08618-1430
United States
609-883-3990 ext. 7259
Contact Us
Cornerstone Home Lending Loan Servicing Department877.461.1819
[email protected]
Available Monday – Friday | 8:00 am - 5:00 pm CST