About us
Who We are and why We do what We do

Jay Crowell

Guided by a heart for service and backed by an amazing team, Jay Crowell offers more than 15 years of experience in mortgage lending.

“My team and I share a passion to serve our clients and our community,” Jay says. “Home lending is our platform to positively transform lives and fulfill long-term goals through responsible homeownership.”

Whether helping a client buy their first home, improve their home loan savings, or leverage their equity, Jay offers comprehensive planning and education. He applies the knowledge he’s gained over the years to find creative financing options that fit his customers’ unique needs.

Jay and his team collaborate closely to bring value and exceptional service to each client’s transaction. They work when real estate happens, not just during the traditional 9 AM to 5 PM business day. Team Crowell also always works in their clients’ interests. They offer transparency and trusted insight so customers can make confident, well-informed mortgage decisions.

An honors graduate from Seattle Pacific University, Jay holds a business administration degree with a concentration in finance. He has lived in the Seattle area since 2000 and enjoys its rich culinary, arts, and culture scene. An avid sports fan, he coaches and watches a lot of basketball. Traveling, hiking the Pacific Northwest, and paddle boarding round out his other activities outside of work. Married with two children, Jay’s absolute favorite pastime is family time.

 

Loan Officer Jacob Washburn

Jacob Washburn

While Jacob might not have known it at the time, growing up in Puyallup would lead him to his calling in the mortgage industry. “Some of my fondest memories happened in my childhood home,” he says. “As a loan officer, there’s nothing better than helping families secure their own homes so they can create lifelong memories.”

Jacob joined Team Crowell after graduating from Pacific Lutheran University in 2007. Team Crowell takes a holistic approach to the mortgage process. They work closely with clients to find solutions that fit their immediate needs and achieve their long-term dreams. Like the rest of the team, Jacob truly cares about his clients and is fully invested in their success. Jacob’s on-time closing commitment, honest guidance, clear communication, and instant accessibility (even after office hours) are at the core of his amazing service delivery.

Jacob devotes much of his time away from the office to his incredible family. Jacob and his wife, Julie, are blessed with three wonderful children, Avery, Carter, and Lola, who seem to get bigger every day. From parks, bike trails, lakeside fun, and mountain passes to downtown shopping, farmers markets, and Seattle’s best sports teams, they enjoy all that the city has to offer. The Washburns also devote time to their spiritual family at Bethany Community Church.

 

Anna Chan

Anna Chan
Executive Assistant

 

Shelli Webb

Shelli Webb
Processor

 

Angela Golden

Angela Golden
Processor

 

 

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